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I always am at pep boys, its definatly the best place around, the one around here even asks if you want to be present while there doing the repairs so that you know they did it.

Best way to not get cheated, ask for the old parts back.
 

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okay, just saw the video. i am glad that i do all the work myself to my car. now what would be bothersome is if you have a vehicle under a manuf. warrenty and you have it serviced because... well, its hassle free and it doesnt cost you anything...
 

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i dont think there is any crx that is still under warenty though. I'm glad they finaly decided to air something like this. I hope Jiffy Lube and any other unethical repair shop goes under.
 

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dohcya said:
okay, just saw the video. i am glad that i do all the work myself to my car. now what would be bothersome is if you have a vehicle under a manuf. warrenty and you have it serviced because... well, its hassle free and it doesnt cost you anything...
x2

that is just plain.........well........... obvious, i have known that they do this, everyone knows it, but oh well
 

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I always do my own fluid changes nowadays, but I haven't always done so. In high school and the first part of college, I drove an 88 Ford Ranger pickup that had a 289cid V8 from a 66 Ford Fairlane swapped in, with an Edelbrock cam, intake, and carb, Hooker headers, tons of go-fast parts. A quicky oil-change place is the reason the engine swap took place, since that's how my original 2.0L 4-cylinder engine got trashed.

I was about 16 or 17 at the time...I took the truck in for an oil change, waited, paid, and was on my way. Leaving town maybe 10 minutes later, I was halfway up a very steep hill at probably 55 mph when my oil light flashed on. Given that this hill was NOT an optimal place to try and pull over and stop, I got to the top of the hill and killed the engine before rolling it to a stop in a driveway. I glance underneath and there's oil sprayed all over the entire underside of the truck. Not good.

Since this was pre-cell phone craze, I walked to my buddy's house nearby and asked his mom if I could use the phone. I called the oil-change place and they sent a manager out. He pulled the filter and confirmed his suspicions: the kid had left the OLD gasket stuck to the engine block when he screwed the new filter on. Apparently this had been an issue with this kid in the past and the manager said he was always on his ass about it to no avail. He then threw on a new filter, filled the truck up with oil and told me to call them if it had any issues.

Right away I could hear a nasty knock coming from the engine and I knew it wasn't going to make it very long. Sure enough, the next day or so I was on the way to work when it let go in a giant plume of oil smoke. The oil-change place had the truck towed to a nearby shop to have it looked at, as if there was any doubt at all as to what had gone down.

In about the most hassle-free insurance deal I've ever been a part of, their insurance company cut me a check for around $2000, the cost to buy a rebuilt engine and the labor to have it installed. I took the cash, bought the Fairlane, and started placing my first of multiple thousand-dollar orders from the Jegs and Summit catalogs.

Since then, I'm a lot more likely to avoid those places. With my current CRX, the most babied of all my cars, I've never let a shop tough the fluids at all -- it's only seen the inside of a shop maybe twice, once to have new wheels and tires mounted, balanced, & installed; and the second time to have a wheel bearing replaced while it was getting an alignment. 99% of the time, a shop will do just fine. But if you're changing dozens of cars' oil every day, eventually your mind wanders or you are tired or in a hurry or something and you make a mistake. I just don't want it to happen on MY car again.
 

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Oh man.. the mechanics at pepboys have like crazy amounts of supervisors.. the did the timing belt on my dsm because I live in a one bedroom apartment.. have no engine hoist or decent jack.. and no place to store a a hoist or decent jack.. no to mention its against my lease to work in the parking lot.. (got threat of eviction for doing an oil change once). I Paid to have the cam seals changed aswell.. then stood at the entrance to the bay I was being serviced at untill they did it.. the supervisors kept asking me what I was doing.. and I just kept on standing there.. well in the 3 hours I was there.. I only left for 20 minutes to go inside and play with all the cheesey "tuner" parts they had..
 

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There aren't that many supervisors, but the ones that are there, in my experience, keep a good eye on what's going on in the shop. They also do let customers go into the shop, and it's required to show the customer the problem before doing a repair. We would also show them the old part and how it was worn afterward. If you are with someone, a supervisor or mechanic, they will let you go right into the shop and watch, I've seen that a lot.
 

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downest said:
There aren't that many supervisors, but the ones that are there, in my experience, keep a good eye on what's going on in the shop. They also do let customers go into the shop, and it's required to show the customer the problem before doing a repair. We would also show them the old part and how it was worn afterward. If you are with someone, a supervisor or mechanic, they will let you go right into the shop and watch, I've seen that a lot.
yeah Ive never worked at a shop.. so two supervisors seemed like alot to me.. I dont know.. and yeah they showed me the slack and the worn teeth on my timing belt.. even though I knew it was about to go.. and well the dude working on my car kept talking to me about my stereo.. and not working on my car.. so I backed up a bit and watched from outside so he would start turning wrenches. This is just my daily driver.. my rex hasnt seen a shop since it came off dealer warrantee in 1990.. I feel nobody this side of a dedicated crx enthusiast would take the care and time I demand for my car.
 

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Another thing...these places as well as stereo install shops are bad places to take your car if it has anything in it you don't want stollen. They always ask you for your name, address and all that BS when you go to pay. I never give it to them. I had my stereo stollen because I gave the shop all of that info and somebody from the shop got it, knew what I had in the car cause they installed it, and then came over and took it.

If you take a tuned CRX or any tuned car into a place like that the guys always look it over. It is almost like putting steal me stickers all over the car.
 

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Simply amazing. It goes to show what some people will do to get a quick dollar. Then the District Manager to lie about his identity and "supposed" car that he was at the Jiffy Lube for, priceless. Everytime I go into a Jiffy Lube here in DC, I stand right over them and ask what they're doing when they do it. I had my transmission and engine flushed and was right there when they did it to ask about the procedures, etc. It beats sitting in the waiting room not knowing what the hell is going on.
 

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Tiersin said:
I always am at pep boys, its definatly the best place around, the one around here even asks if you want to be present while there doing the repairs so that you know they did it.

Best way to not get cheated, ask for the old parts back.
At most shops you'll have to stand outside of the bay and watch due to "insurance" BS. I used to work at a local "ProCare Automotive" and they actually tried to make me 'cheat' people. I refused and they fired me :rolleyes: Go figure.

I do ALL my own work even though I also live in an apartment with lease restrictions. I go as far as 1 hr away to use family and friends' garages or even backyards.

Oh, and DO ask for the old parts. Wish I had done that when I had some new wheels put on a long time ago before I learned my lesson :D
 
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