x2dohcya said:okay, just saw the video. i am glad that i do all the work myself to my car. now what would be bothersome is if you have a vehicle under a manuf. warrenty and you have it serviced because... well, its hassle free and it doesnt cost you anything...
yeah Ive never worked at a shop.. so two supervisors seemed like alot to me.. I dont know.. and yeah they showed me the slack and the worn teeth on my timing belt.. even though I knew it was about to go.. and well the dude working on my car kept talking to me about my stereo.. and not working on my car.. so I backed up a bit and watched from outside so he would start turning wrenches. This is just my daily driver.. my rex hasnt seen a shop since it came off dealer warrantee in 1990.. I feel nobody this side of a dedicated crx enthusiast would take the care and time I demand for my car.downest said:There aren't that many supervisors, but the ones that are there, in my experience, keep a good eye on what's going on in the shop. They also do let customers go into the shop, and it's required to show the customer the problem before doing a repair. We would also show them the old part and how it was worn afterward. If you are with someone, a supervisor or mechanic, they will let you go right into the shop and watch, I've seen that a lot.
At most shops you'll have to stand outside of the bay and watch due to "insurance" BS. I used to work at a local "ProCare Automotive" and they actually tried to make me 'cheat' people. I refused and they fired me Go figure.Tiersin said:I always am at pep boys, its definatly the best place around, the one around here even asks if you want to be present while there doing the repairs so that you know they did it.
Best way to not get cheated, ask for the old parts back.