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I bought a $1400 Frigidaire washer and dryer combo about a month ago and have had nothing but hell from the pair since then. Originally the washer was throwing a trouble code and wouldn't operate. It then mysteriously went away one day and decided to work. The dryer worked one time but decided it was its turn to quit working. First time the repair guy came out he found that a sensor called a thermistor in the dryer was not reading within spec. He came back a week later with the special order item and put it in... no worky. He opened the primary electrical access panel and found the main power feed plug unplugged. You'd think for $1400 there'd be some sort of quality controls huh?
Anyway, the above was the manufacturer's fault. Following is mine. I tried to use the washer for the first time yesterday and all was well... up until the spin cycle. This washer was bouncing around jumping as much as a whole inch in the air. Today I went to the place I bought it from fuming mad inside but calm and collective outside. I explained the problem and indicated this was about as much hell as I could take from this washer dryer pair. This would be my 3rd day calling in and the inconvienence was going to cost an additional 400 plus dollars in lost wages. Upon further discussion of what the washer was actually doing, the service rep mentioned that he thinks it appears that something inside the washer is preventing the tub from moving around freely. That's when it occured to me that in all this madness I'd never removed the shipping bolts!
While at the store I didn't know for sure if those shipping bolts held the tub in place but it did make sense that they would. I wasn't going to ask either since I'd never removed them. Well, I got home, removed them, turned the sucker on to spin and zoom, silence and smoothness that only $1400 buys.
In the words of Homer Simpson... DOH !!!
ummm anyone care to share some stories so I don't feel so retarded?
Anyway, the above was the manufacturer's fault. Following is mine. I tried to use the washer for the first time yesterday and all was well... up until the spin cycle. This washer was bouncing around jumping as much as a whole inch in the air. Today I went to the place I bought it from fuming mad inside but calm and collective outside. I explained the problem and indicated this was about as much hell as I could take from this washer dryer pair. This would be my 3rd day calling in and the inconvienence was going to cost an additional 400 plus dollars in lost wages. Upon further discussion of what the washer was actually doing, the service rep mentioned that he thinks it appears that something inside the washer is preventing the tub from moving around freely. That's when it occured to me that in all this madness I'd never removed the shipping bolts!
While at the store I didn't know for sure if those shipping bolts held the tub in place but it did make sense that they would. I wasn't going to ask either since I'd never removed them. Well, I got home, removed them, turned the sucker on to spin and zoom, silence and smoothness that only $1400 buys.
In the words of Homer Simpson... DOH !!!
ummm anyone care to share some stories so I don't feel so retarded?