[mattminerDOTcom]

And one was discontinued..no big deal. After not seeing the refund for a bit, I shot them an email to see what was up. Thats when I noticed I wasnt refunded for my total cost, just the line item that was not discontinued.

So far they have refused to refund me my sales tax...Heres the email chain so far.

From: [email protected] [mailto:[email protected]]
Sent: Tue 11/14/2006 10:22 AM
To: Matt Miner
Subject: Order number : 324886

Thank you for the order. Unfortunately, the following part is no longer available. It has been discontinued by Honda. We have removed it and refunded the account.

84151-SH2-A10ZC GARNISH, L. *NH167L* 1 $23.60

We will be shipping the remainder of the order. Sorry for any inconveniences this might've of caused you.

Thank you,

River, P. Manivong
Parts Advisor
Majestic Honda
1300 Eddie Dowling Highway
Lincoln, RI

Ok, im cool with that.

Subject: RE: Order number : 324886
From: "Matt Miner" <[email protected]>
Date: Fri, November 17, 2006 9:40 am
To: <[email protected]>

Thanks for letting me know, I received everything else fine. I was wondering if you had refunded the $23.60 + tax yet? All I see is a charge for $418.41 (the original total purchase price).

Thanks,
Matt Miner

Theres me seeing whats up

From: [email protected] [mailto:[email protected]]
Sent: Fri 11/17/2006 10:02 AM
To: Matt Miner
Subject: RE: Order number : 324886

The part has been refunded. The tax doesn't get refund because you're within the state.

Date User ID Type Card Number Exp. Date Approval Amount

11/14/2006 07:19:36 AM CARLOS Return 4159...3538 08/2007 Y:0168316105: :200488792540: 23.60
Comments:

11/13/2006 07:44:33 AM
Sale 4159...3538 08/2007 Y:0387610167983529:NNNM:200488474152: 418.41

Thank you

River, P. Manivong
Parts Advisor
Majestic Honda
1300 Eddie Dowling Highway
Lincoln, RI 02865

Heres where hes not making any sense...

Ok, I guess it just hasnt shown up yet in my checking account.

I still dont understand why I got $23.60 back and not $25.25 (or more, Im assuming the shipping and handling charge is calculated based on some flat rate, and not on a per item basis), I shouldnt have to pay tax on a part you couldnt even sell me. On this part its only $2 and change, but what if I order a part that lists for like $500, pay for it, you tell me its unavailable, then I lose $35...that cant be right. I shouldn't pay tax on an item I didnt buy. The fact that im in state only dictates that I have to pay the tax in the first place, not that im barred from being refunded it.

I just looked up the state sales tax code on http://www.tax.state.ri.us/ and it confirms what i thought. If a vendor sells something (which didnt even happen here), and then it is returned within 30 days the sales tax is refunded and then not due to the state. After 30 days, the sales tax is still refundable, but you have to file a form to amend your last month's tax payment and recieve a credit from the state.

As stated earlier, im not as concerned about this transaction as I am about future transactions and what may happen in an out of stock or discontinued situation.

Thanks,
Matt Miner

And that was my last response....waiting for a reply. Im definitely right, right? Ive never had my tax withehld like this..very strange.

thoughts?

[email protected]

 

[Wasuri]

Very odd. I bet since you have the information down that theyll do it. Show any business any government document and they are usually willing to comply.

 

[mattminerDOTcom]

Justice prevails!

From: [email protected] [mailto:[email protected]]
Sent: Fri 11/17/2006 11:47 AM
To: Matt Miner
Subject: RE: Order number : 324886

We did look into it. Apparently, the tax was suppose to be added in for that particular item. It was overlooked and you are correct. We will be refunding an exact amount of $1.66, for the part of $23.60.
Date User ID Type Card Number Exp. Date Approval Amount

11/17/2006 08:46:27 AM PANYA Return 4159...3538 08/2007 Y:0169299607: :400486604934: 1.66
Comments:

11/14/2006 07:19:36 AM CARLOS Return 4159...3538 08/2007 Y:0168316105: :200488792540: 23.60
Comments:

11/13/2006 07:44:33 AM
Sale 4159...3538 08/2007 Y:0387610167983529:NNNM:200488474152: 418.41

Thank you,

River, P. Manivong
Parts Advisor
Majestic Honda
1300 Eddie Dowling Highway
Lincoln, RI 02865

its the small victories...

[email protected]

 

[Wasuri]

Lets just hope they don't have any sour feelings when you make your next purchase :wink: .

 

[ComposiMo]

Whether you were right or wrong, it costs them $1.66 to now have a happy customer... i'd have refunded it to regardless if i had thought i was right or not.. lol!

 

[mattminerDOTcom]

Ha thanks John! Ill remember that next time i need a dollar.

Also, I wasnt trying to be a tool, I order a ton of parts from there and i wanted to make sure I was being refunded properly when the occasion arises. We arent friends, we are business associates.

Maybe next time theyll sprinkle some weed into my parts or soemthing haha

[email protected]

 

[ComposiMo]

Hahahahahhaa!

 

[crxgator]

what part was discontinued?

and you should try http://hondapartsdeals.com they are out of your state and are cheaper than majestic by far...

 

[chet90si]

Maybe next time theyll sprinkle some weed into my parts or soemthing haha

Hahahaa... I would have so many car parts...

 

[jfish360]

lol thats funny cause i found some when i was stripping my crx.

 

[mattminerDOTcom]

what part was discontinued?

and you should try http://hondapartsdeals.com they are out of your state and are cheaper than majestic by far...

thanks for the tip, i checked it out just now.

i priced out my $418 order on there and it wouldve been $7 cheaper and no tax. slightly more shipping and (probably) wouldnt have been here in a day. always good to know more places, very often i buy parts from san leandro honda. I just usually cant beat next day delivery from majestic honda and carland (nh) acura

the piece i ordered was the a pillar plastic, its out of stock everywhere. its ok though, i found one used.

[email protected]

 

[rex2nr]

you mean the ones on the door? Please say no

 

[mattminerDOTcom]

the piece that goes up the a pillar like wher epeople have gauges sometimes...

[email protected]

 

[ryan_long_01]

Good for you! (and the rest of us too, because what you call a...

its the small victories...

...is really only small for you. I'd bet that a large place like that can make a "free" buck and a half on every return/discontinued item wouldn't be quick to stop doing it and could really increase profits.

I would think that they would have a hard time doing that unless they were willing to do some very crooked accounting to cover it up. The amount of sales tax that they pay has to jibe with the amount of total sales subject to tax. The refund of the selling price without refunding the tax means that those numbers don't match up, and they can't really just pocket the amount that would go to sales tax on every single return without things not adding up correctly...I'm no accountant, but I think you'd have to go out of your way to hide it, and the government probably doesn't really get a kick out of people pocketing what they charged as sales tax.