Joined
·
6,568 Posts
And one was discontinued..no big deal. After not seeing the refund for a bit, I shot them an email to see what was up. Thats when I noticed I wasnt refunded for my total cost, just the line item that was not discontinued.
So far they have refused to refund me my sales tax...Heres the email chain so far.
thoughts?
[email protected]
So far they have refused to refund me my sales tax...Heres the email chain so far.
Ok, im cool with that.From: [email protected] [mailto:[email protected]]
Sent: Tue 11/14/2006 10:22 AM
To: Matt Miner
Subject: Order number : 324886
Thank you for the order. Unfortunately, the following part is no longer available. It has been discontinued by Honda. We have removed it and refunded the account.
84151-SH2-A10ZC GARNISH, L. *NH167L* 1 $23.60
We will be shipping the remainder of the order. Sorry for any inconveniences this might've of caused you.
Thank you,
River, P. Manivong
Parts Advisor
Majestic Honda
1300 Eddie Dowling Highway
Lincoln, RI
Theres me seeing whats upSubject: RE: Order number : 324886
From: "Matt Miner" <[email protected]>
Date: Fri, November 17, 2006 9:40 am
To: <[email protected]>
Thanks for letting me know, I received everything else fine. I was wondering if you had refunded the $23.60 + tax yet? All I see is a charge for $418.41 (the original total purchase price).
Thanks,
Matt Miner
Heres where hes not making any sense...From: [email protected] [mailto:[email protected]]
Sent: Fri 11/17/2006 10:02 AM
To: Matt Miner
Subject: RE: Order number : 324886
The part has been refunded. The tax doesn't get refund because you're within the state.
Date User ID Type Card Number Exp. Date Approval Amount
11/14/2006 07:19:36 AM CARLOS Return 4159...3538 08/2007 Y:0168316105: :200488792540: 23.60
Comments:
11/13/2006 07:44:33 AM
Sale 4159...3538 08/2007 Y:0387610167983529:NNNM:200488474152: 418.41
Thank you
River, P. Manivong
Parts Advisor
Majestic Honda
1300 Eddie Dowling Highway
Lincoln, RI 02865
And that was my last response....waiting for a reply. Im definitely right, right? Ive never had my tax withehld like this..very strange.Ok, I guess it just hasnt shown up yet in my checking account.
I still dont understand why I got $23.60 back and not $25.25 (or more, Im assuming the shipping and handling charge is calculated based on some flat rate, and not on a per item basis), I shouldnt have to pay tax on a part you couldnt even sell me. On this part its only $2 and change, but what if I order a part that lists for like $500, pay for it, you tell me its unavailable, then I lose $35...that cant be right. I shouldn't pay tax on an item I didnt buy. The fact that im in state only dictates that I have to pay the tax in the first place, not that im barred from being refunded it.
I just looked up the state sales tax code on http://www.tax.state.ri.us/ and it confirms what i thought. If a vendor sells something (which didnt even happen here), and then it is returned within 30 days the sales tax is refunded and then not due to the state. After 30 days, the sales tax is still refundable, but you have to file a form to amend your last month's tax payment and recieve a credit from the state.
As stated earlier, im not as concerned about this transaction as I am about future transactions and what may happen in an out of stock or discontinued situation.
Thanks,
Matt Miner
thoughts?
[email protected]